Worst service ever!
<p>I am in the market to buy new shoes for the summer. Went looking where I usually get my size in shoes that is a size 8.5 to 9. There were 2 ladies working in front of the store with another one in the back. Distressingly they lost interest in me in about 5 minutes and I had to wait and wait till they would help me. I was in the store for 30 minutes trying to get helped. I basically had to wait an beg for other options. I was quite desperate to find something as all my shoes were ruined by my dogs... I had to keep asking them for help even though there were no other customers in the store till they told me to go to the new store next door named Clarks,!!! I could not believe it! So they lost out on sales of R8000.00 and all other sales from now on seeing they could fit my size and will order shoes from other stores just for me that I can come fit tomorrow. I will tell all my friends about this new store and the treatment I got from this Green Cross store.</p>
Dear Ms Du Toit
Thank you for reporting your most unfortunate experience in one of our stores, please accept our sincere apologies.
One of our Customer Care agents will call you shortly to discuss your concerns with you and the matter will most certainly be escalated to our management team.
Kind regards
Tric Stone
Consumer Liaison Manager
Dear Ms Du Toit
Thank you for reporting your most unfortunate experience in one of our stores, please accept our sincere apologies.
One of our Customer Care agents will call you shortly to discuss your concerns with you and the matter will most certainly be escalated to our management team.
Kind regards
Tric Stone
Consumer Liaison Manager
