1 reviews | Active since Sept 2016
Very poor quality school takkies from Green Cross
<p>I bought two pairs of white school trainers, size 2, from Green Cross in Cape Town, Epping Industria 1 When my daughter used them this year, the white "leather" of the takkie came off in patches. After the first wear, the takkie looked months old. This happened to both pairs of trainers. This is suprising as I have been buying from Green Cross for many years and have always had the best quality shoes from them.</p> <p> </p>
Dear Abeda
Thank you for informing us of your recent experience with shoes purchased from one of our stores.
One of our customer care agents will contact you shortly to assist in resolving the matter.
kind regards
Tric Stone
Consumer Liaison Manager
Dear Abeda
Thank you for informing us of your recent experience with shoes purchased from one of our stores.
One of our customer care agents will contact you shortly to assist in resolving the matter.
kind regards
Tric Stone
Consumer Liaison Manager
Dear Abeda
Thank you for your further communication.
Our Customer Care did in fact make several attempts to make contact with you after receiving your initial feedback in June both by e mail and on the mobile number supp****.
In response to this your second report we have once again tried to make contact on your mobile number and on your e mail address.
Should these contact details no longer be correct please can we request that you inform us by making contact with us either on our Customer Care e mail address - *** or on our Customer Care contact number ***
Kind regards
Tric Stone
Consumer Liaison Manager
Dear Abeda
Thank you for your further communication.
Our Customer Care did in fact make several attempts to make contact with you after receiving your initial feedback in June both by e mail and on the mobile number supp****.
In response to this your second report we have once again tried to make contact on your mobile number and on your e mail address.
Should these contact details no longer be correct please can we request that you inform us by making contact with us either on our Customer Care e mail address - *** or on our Customer Care contact number ***
Kind regards
Tric Stone
Consumer Liaison Manager