NM
Neo M

1 reviews | Active since Feb 2016

27 Feb 2016, 19:54

shoes(slippers)

On the 26 November 2015 I bought slippers for someone when I fitted the person the slippers they were small so I returned the slippers to get the correct size, they told me they don't have the size that I wanted and I must leave the slippers and come back to check if they have in stock, so now I went to check if they have the correct size which they have now but they can't give me the slippers because the prize is increased so I have to pay the amount, the slippers that I bought then was R365 now is R545 which I have to pay R180 the employee called the owner and the owner said I must pay that amount, I asked the employee to give me the slippers that I bought the small ones she refused she said the owner want me to pay the amount because the prizes are increased PLEASE HELP.

0
Replies (1)
Green Cross
Green Cross's reply01 Mar 2016, 10:35
Official
Hello masekonp,

Thank you so much for bringing this matter to our attention and please accept our apologies for the unfortunate experience you reported.

We trust that the matter has been resolved to your satisfaction with our Customer Care.

Please do not hesitate to contact us should you require further assistance.

Kind regards

Tric Stone
Consumer Liaison Manager