SH
Samantha H

1 reviews | Active since May 2015

18 May 2015, 13:09

Shoes Broken after only 15 shifts.

I bought shoes for working in the hospital, at Green Cross and as I am a student nurse I only work one shift over week. I have worked exactly 15 shifts since the purchase of my shoes and the soles of the shoes are already starting to break off the actual shoe so that my shoes look like they are hungry! I am very disappointed seeing as I paid so much from them and hearing remarks such as that these shoes would last my whole 4 year degree! I would like to be refunded the full amount.

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Replies (1)
Green Cross
Green Cross's reply18 May 2015, 16:13
Official
Hello SJD1,

Thank you for letting us know about the problem you experienced with a pair of our shoes.

Further to your discussion with the Customer Care operator, Twila, please return the shoes back to the store for assessment. They will contact you with feedback.

We make every effort to ensure that all our products deliver to a consistently high quality and meet our required high standards and thank you for your valuable feedback.

Regards

Pippin Kling
Customer Care Call Centre Manager