RETURN OF SHOES - FACTORY FAULT

I bought a pair of sandals. I wore it twice, whenever I wear it, it made a noise. I took it back, they flatly refuse to re-imburse or change the shoe.<br> <br> I left the shoe at the shop. I have no shoe, no refund. They refuse to give me anything in writing to say, that I left the shoe with them.<br> <br> VERY BAD AFTERSALES SERVICE... I did not expect this from Green Cross.