Perfect Customer Care

Item: Green Cross
Rating: 5
Author: Pieter A

On 30 December I sent an e-mail to Green Cross Customer Care. On 31 Dec received a phone call acknowledging my complaint and explaining the process to be followed. On 2 Jan I handed the shoes in at the local branch and sent an e-mail to confirm. On 5 Jan I received a phone call and an e-mail confirming the future process. This is great service and I have confidence in the process and for the problem to be resolved.

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Replies (1)

Green Cross's replyOfficial

08 Jan 2016, 12:50

Hello akkers,

Thank you so much for the compliment you posted regarding the service you received from Olivia and the Customer Care team.

We endeavour to beat Customer expectation and it is gratifying to hear that we delivered a standard of Customer Care which met your needs

Assuring you of our best attention at all times.

Thank you for being a loyal Green Cross supporter.

Kind Regards

Tric Stone
Customer Liaison Manager

Green Cross's reply08 Jan 2016, 12:50

Official