Handbag gone for 4 months!
I purchased a leather handbag from Green Cross Centurion. The straps started peeling off after only a few months. I took the bag back to the Centurion branch on 25 February 2015. The person who helped me assured me that the handbag would be sent away to their HQ and i would have an answer in two weeks. I visited the Centurion shop several times to find out what happened to the handbag. They had no answer. <br> <br> The Centurion branch is currently closed for renovations so I went to Woodlands on 15 June 2015 and asked the friendly lady at that branch to find out what happened to the bag. She phoned me a few days later and told me that she was still waiting for HQ for an answer.<br> It has now been two weeks later and I have not heard anything from Green Cross.<br> The \Goods Uplift advice"number is 122192. <br> Perhaps HelloPeter will get an answer from them!"""
Thank you for your feedback and please accept our apologies for the problem you have experienced and the delay in a response to your concerns.
One of our customer care agents will make contact with you shortly to resolve the matter for you as quickly as possible.
Kind regards
Tric Stone Consumer Liaison Manager
Thank you for your feedback and please accept our apologies for the problem you have experienced and the delay in a response to your concerns.
One of our customer care agents will make contact with you shortly to resolve the matter for you as quickly as possible.
Kind regards
Tric Stone Consumer Liaison Manager