DS
Duduzile S

1 reviews | Active since Oct 2017

11 Oct 2017, 14:07

Disappointment with service

I received bad service from Shalati who's apparently the Assistant Store Manager at Menlyn's Green Cross store.She did not execute any customer service whatsoever,I could've even walked away with their product as she was too focused on papers to even greet me or atleast look at me and the store was empty with no music playing.I regret spending so much of my money for the poor service I received.

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Replies (1)
Green Cross
Green Cross's reply12 Oct 2017, 09:21
Official

Dear Duduzile

Thank you for taking the time to share your experience at one of our stores.

We pride ourselves on offering all our valued customers a great in store experience and are concerned that in this instance this was not the case.

Please accept our sincere apologies.

Please rest assured th matter will be escalated to management and will be reviewed with the store staff.

Kind regards

Tric Stone

Consumer Liaison Manager