1 reviews | Active since Mar 2009
Disappointing after sales service!
<p>I was very disappointed that Olivia had me take my expensive but now defective Green Cross shoes in to your Menlyn branch, where they told me Green Cross would help me have the disintegrated soles replaced. The shoes are virtually unused and were very expensive!</p> <p>Your Customer Care had all the facts and photos by email. Why did I have to go all the way to your branch to hear the verdict?</p>
Correction! Green Cross would NOT do anything about the disintegrated soles of my shoes!
Correction! Green Cross would NOT do anything about the disintegrated soles of my shoes!
Olivia of Green Cross' Customer Care contacted me to tell me that she had loaded a credit to refund the defective shoes. I really appreciate this, especially since the shoes were no longer under warranty.
Olivia of Green Cross' Customer Care contacted me to tell me that she had loaded a credit to refund the defective shoes. I really appreciate this, especially since the shoes were no longer under warranty.