1 reviews | Active since May 2018
Blisters from Green Cross heels
I bought a heel from them that cost me R1499 I wore it twice only and each time it gave blisters and extreme pain. I took it back and they are refusing to give me my money back because according to them the shoe is not sellable again. If this was any other brand o would understand but not coming from a place that specializes in comfort of shoes. And especially for that price I'd expect much better service.
Dear Cindy
Thank you for your report.
Please be advised that feedback has been given to you with regards your complaint by the store Customer Care and our Regional Manager
Since your shoes indicate no evidence of any manufacturing fault and have been worn we unfortunately are unable to refund your purchase.
Kind regards
Tric Stone
Consumer Liaison Manager
Dear Cindy
Thank you for your report.
Please be advised that feedback has been given to you with regards your complaint by the store Customer Care and our Regional Manager
Since your shoes indicate no evidence of any manufacturing fault and have been worn we unfortunately are unable to refund your purchase.
Kind regards
Tric Stone
Consumer Liaison Manager