MM
Meme M
1 reviews | Active since Nov 2013
26 Mar 2016, 16:03
billing
HELLO PETER<br> <br> i am trully appaulled and disappointed by the attitude of green cross Head office. i have been taumented for not paying my account even after i have produced proof of payment. I believe it is not my responsibility or problem if my payment is not appearing on their system moreso if i have proof of payment. If green cross is not able to handle account then they should just go back to being cash only.
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Green Cross's replyOfficial
29 Mar 2016, 12:44Hello Martha12,
Thank you for your feedback with regards payments on your account.
While we are sorry to hear of your concerns we unfortunately are not able to assist you in this regards as your account is in fact with RCS who manage all our accounts and with whom you signed up the account.
One of our customer call centre agents will be in contact with you shortly to answer any queries you may have.
Kind regards
Tric Stone
Consumer Liaison Manager
Thank you for your feedback with regards payments on your account.
While we are sorry to hear of your concerns we unfortunately are not able to assist you in this regards as your account is in fact with RCS who manage all our accounts and with whom you signed up the account.
One of our customer call centre agents will be in contact with you shortly to answer any queries you may have.
Kind regards
Tric Stone
Consumer Liaison Manager
Best regards,
Green Cross's reply29 Mar 2016, 12:44
Official
Hello Martha12,
Thank you for your feedback with regards payments on your account.
While we are sorry to hear of your concerns we unfortunately are not able to assist you in this regards as your account is in fact with RCS who manage all our accounts and with whom you signed up the account.
One of our customer call centre agents will be in contact with you shortly to answer any queries you may have.
Kind regards
Tric Stone
Consumer Liaison Manager
Thank you for your feedback with regards payments on your account.
While we are sorry to hear of your concerns we unfortunately are not able to assist you in this regards as your account is in fact with RCS who manage all our accounts and with whom you signed up the account.
One of our customer call centre agents will be in contact with you shortly to answer any queries you may have.
Kind regards
Tric Stone
Consumer Liaison Manager
Best regards,