Worst ever!

We are WITHOUT ESKOM FOR THREE WEEKS IN THE MIDDLE OF WINTER. I am a disabled person, and have injured myself carrying hot water for us to wash in and am now incapacitated thanks to this! Ms Jolene at the municipality just refused to help AT ALL – and forced us to fix the problem ourselves – hiding behind a screen!. This after two independent contractors were paid to ascertain that the fault lies in Eskom, and not in our house, so we are, in fact, not able to do anything since it is not our infrastructure. To install a gas geyser is much too expensive, and we were left without ANY HELP at all while it is snowing, despite the fact that these people are getting paid fat salaries to assist us! This was a bad choice to ever come live here! I wouldn’t advise it AT ALL!!!