Delay in repairing my vehilce

I then took my car to Great South Auto body on Monday 01/02/2016.<br> I paid for my access on the 10th as requested from my insurance an i was under the impression they would start with my car immediately.<br> i then GSA (great south Autobody) on the 15/02/2016 to get an update on my car only to find out that they have not started working on my car. I spoke to a lady there who said that they would begin with my car immediately and send me daily updates on car. i was told that my car would then take another 15 days(3 weeks) for my car to be ready.<br> During this time from 02/02/2016 to 24/03/2016, the lease on the rental vehicle i was driving, courtesy of my insurance, expired. Ice had to use public transport in order for me to get to work, which has no proven easy at times since I leave work after 8 pm.<br> I've had to put my extra mural activities on hold while i waited for GSA to fix my car.<br> <br> its now the 24th of March 2016 and my car is still not ready.<br> <br> I am very disappointed and frustrated as i feel I've been more than patient with GSA.<br> <br> Kind Regards,<br> Tebello Mosoeu