Grasmere Toll plaza
Unclaimed Business
|1.5|2 Reviews (last 12 months)|This business does not respond to reviews
Grasmere Toll plaza
Unclaimed Business
|1.5
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.5|2 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About Grasmere Toll plaza
How is Grasmere Toll plaza rated on Hellopeter?
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJC
AM
Allen M
1 reviews | Active since Oct 2012
8 Jan 2026, 08:58
SANRAL Grasmere Toll Plaza
Good day, Please advise why the toll station allowed me to pay every time I use the toll with my credit card, but on Tuesday night coming back from the Vaal I was told they don't accept credit cards only Garage cards. I passed through earlier going to the Vaal without any issues. The gantry on re-entering the Grasmere toll towards Johannesburg next to the ETAG gantries that were also not functioning, was the issue. A lady with spectacles was manning this entry point. The lady would not take my card, so I explained that I use it daily without any problem. I was treated rudely and no attempt to swipe my card was done. I had no cash on me, as I only used my card. This was a very bad experience and apparently lots of people suffered the same fate. I am annoyed and very disappointed that a normal trip existing accepted my card on return not. Why? What was the reason for insisting on cash? Something isn't right here.
Helpful (0)
|Replies (0)AM
Allen M
1 reviews | Active since Oct 2012
8 Jan 2026, 08:58
SANRAL Grasmere Toll Plaza
Good day, Please advise why the toll station allowed me to pay every time I use the toll with my credit card, but on Tuesday night coming back from the Vaal I was told they don't accept credit cards only Garage cards. I passed through earlier going to the Vaal without any issues. The gantry on re-entering the Grasmere toll towards Johannesburg next to the ETAG gantries that were also not functioning, was the issue. A lady with spectacles was manning this entry point. The lady would not take my card, so I explained that I use it daily without any problem. I was treated rudely and no attempt to swipe my card was done. I had no cash on me, as I only used my card. This was a very bad experience and apparently lots of people suffered the same fate. I am annoyed and very disappointed that a normal trip existing accepted my card on return not. Why? What was the reason for insisting on cash? Something isn't right here.
0
Replies (0)