ACCOMODATION AND DSTV

BOOKED INTO ACCOMODATION FROM 3-6 APRIL 2015. <br> WAS OFFERED A DELUX ROOMS AND WAS ADVISED THAT ROOMS WILL BE GIVEN NEXT TO EACH OTHER TO ACCOMODATE TWO KIDS NEXT TO OUR ROOM. <br> ON ARRIVAL WAS GIVEN ROOM FAR APART. <br> ON 4 APRIL WAS THEN GIVEN A FAMILY ROOM ONLY TO BE TOLD THAT FAMAILY ROOMS WERE ACTUALLY AVAILABLE AT TIME OF BOOKING. <br> DIFFERENCE IN ROOM PRICE -OWED R400 CREDIT.CLAUSE ON INVOICE STATES:There would be no<br> refunds for guests who cancel their accommodation during their stay for any reason whatsoever. WE NEVER CANCELLED OUR ACCOMODATION, WE WERE OFFERED THE CORRECT ROOMS AS PER THE INCONVENIENCE CAUSED . THEY DO NOT WANT TO REFUND THE DIFFERENCE IN ROOMS.