Stay far away from this company

We bought a package through Grandeur Travel (Flights, cruise and hotel bookings August 2022. February 2023 all was paid up. In March I bought online from MSC excursions, data and drinking packages. On the 2nd of May I received an email from MSC that my excursions was cancelled. I tried to go on line with my booking number but no result. I contacted Nicol she said she'll investigate. She gave me a new booking number and also said she spoke to MSC they will refund me in 60 days time. I went to MSC only to find out that Grandeur travel did not paid the booking in time and they had to make a new booking. The misery did not stop there. I still do not know what is going to happen with these packages. To top this our plane tickets all of a sudden also a problem According to them Qatar change the flights and now we are suppose to fly with Air France. Our vacation is suppose to start on Monday 15 May. It is Friday 12 May we do not have anything yet only apology upon apology. Grandeur travel is a company that take your money and do not provide a service. I am going to take steps against them. This is only to warn others not to make the same mistake. Stay as far away as possible from this Travel company I