1 reviews | Active since Sept 2015
Incomplete and ineffective repairs to gearbox dama
I purchased a new Jeep Grand Cherokee(3.0 CRD O/Land) [JGC] from the agents (Grand Central Motors [GCM]) in 2009. Therafter, all routine maintenance was done on the JGC by GCM. Whilst driving in May 2014, the JGC would not change from 2nd gear (remained in LIMP MODE). After numerous returns to GCM, Jun 2014, Aug 2014 and Nov 2014 and total expenses of R73,209.43, to complain about the same condition, no resolution of the problem was achieved. After one of the visits to GCM I was told to continue to drive the JGC. In Dec 2014 and Jan and Feb 2015 I delivered the JGC to Minecorp motors and West Rand Gearbox (WRG), both in Roodepoort, to have the condition assessed and repaired. A further cost of R49,135.29 was incurred to get the JGC operational. A report prepared by WRG indicated that parts of the gearbox had been damaged, probably dropped. In August 2014, prior to going on a camping holiday with the JGC, GCM were requested to complete a \Holiday Service"";NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;684414;689777;14;2;0;1;0;0;2;NULL;NULL;NULL;15/09/02 14:39;15/09/02 12:49;No delivery but I have paid for the service;1,06E+11;Courtney Hutchinson;***;I made an online order on the 19th of August, Door to Door Economy, which states that delivery is within 2 - 3 days online. Last week Thursday I queried why it was still not delivered and this is the response I got.<br> <br> \I have checked your order and it reflects Sports home Economy which takes 3-5 working days once the order is shipped excluding weekends and public holidays.<br> <br> You should receive your order by Monday or Tuesday the latest as Tuesday counts as the 5th working days as the order was shipped on the 24th.\""<br> <br> This person **** as it states clearly on the site 2 3 working days. Now I was told of Monday/Tuesday"
