Poor quality and workmanship

<p>We are extremely dissatisfied with our purchase from Grafton everest factory in Verulam. We had purchased our lounge suite in July'15 and in December'15 (only 5 months later) we noticed some fibre on the seat soon it started to fray and become more and more visible. First on the armrest of one couch and then underneath another armest and on the seat. We have been told that there is no warranty or gueantee on the lounge set as it is been bought at a sale and at their factory. I wonder about the standards of quality here, is Garfton everest selling inferior qualty at their factory and not keeping up to their high standards? We feel that this loung suite had be somewhat repaired, recovered and sold to us. This quality is not acceptable and we would like a replacement or it being professional repaired. Whether this item was purchased on sale or not we had spent alot of money thinking Grafton would be the best qulaity. I have atatched pictuires of the lounge as it is. We hope to recieve some feedback as it seems that Grafton has not responded to other reviews.</p>