Disgusting Grafton Everest

Complaint Not evan to mention no response, this is my 2nd time posting this complaint and the business reviewed with no response, what a disgrace This business is not worried about the people/Customers its all about the money no satisfaction no added value to assist the customers. Very bad, I bought a lounge sweet at Bradlows 3yrs ago paid 22k cash and after in less than 2years it started peeling and Stitching came loose, i called Grafton and was told I need to go to bradlows as they will book it, when I got to bradlows I was told that they can book, however I need to pay R695 for transportation then what ever cost of faults I need to pay?

So how is it that you have to pay 22k for something that lasts less than 2yrs but Highly Speaks about Grafton being the Best on the Market Appearance was all good,the moment they take your Money they done with you.

I couldve bought a 10k lounge sweet and that would probably last forever.

I hope that this complaint goes to the right person for it to be reviewed. This is not a sale that was done with little money and the repairs would not be little either, we are not Rich people... The more the customers see the business for who they are it will stop the customers of purchasing their expensive goods with no customer queries there after.

So a future customer that sees this be sure to be ********** after after they recieved the money and when the Sofas tear or break long term after 2 yrs know that Grafton Everest will do nothing!!!