Reply Time
56h 11m
NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Frequently Asked Questions About Gradwell Letting and Management
How is Gradwell Letting and Management rated on Hellopeter?
Hellopeter has tracked Gradwell Letting and Management across 11 reviews. Gradwell Letting and Management hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Gradwell Letting and Management? Write a review to help others decide.
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2019
We had a fantastic stay at Shad Shack over the weekend with my family
We had a fantastic stay at Shad Shack over the weekend with my family. The place was absolutely lovely, cozy, clean, and in a perfect location for exploring Margate. The owner was exceptional, professional, polite, and so kind. He made us feel really welcome and went out of his way to ensure we were comfortable. I also want to mention that the pictures online do not do this place justice, it is outstandingly beautiful in person. If you’re planning a visit to Margate, I highly recommend Shad Shack—it’s a gem!
1 reviews | Active since Aug 2019
We had a fantastic stay at Shad Shack over the weekend with my family
We had a fantastic stay at Shad Shack over the weekend with my family. The place was absolutely lovely, cozy, clean, and in a perfect location for exploring Margate. The owner was exceptional, professional, polite, and so kind. He made us feel really welcome and went out of his way to ensure we were comfortable. I also want to mention that the pictures online do not do this place justice, it is outstandingly beautiful in person. If you’re planning a visit to Margate, I highly recommend Shad Shack—it’s a gem!
1 reviews | Active since Oct 2025
Local knowledge invaluable
As a tenant, I have found Gradwell to be professional and responsive to any issues with the let unit. Their local knowledge really helps to get the right service people in to solve a problem quickly. Highly recommended!
1 reviews | Active since Oct 2025
Local knowledge invaluable
As a tenant, I have found Gradwell to be professional and responsive to any issues with the let unit. Their local knowledge really helps to get the right service people in to solve a problem quickly. Highly recommended!
1 reviews | Active since Oct 2014
Great service!
Mandy and her team are phenomenal. Very honest. We trust our home with them. They discuss openly and honestly. And always willing to fix issues for me. Costs have been value for money. I trust them and the housekeeping team. Everything is kept neat and in order whenever I come back to my home. Whether I call them early morning or late afternoon they always available for dropping stuff off for guests that they need ie dstv decoder or extra towels or fans or TV fixes. Nothing is too complicated with them. They also deal with guests so tactfully even if guests an be grumpy 😂 🤣 thanks Mandy and Sonja and team. They even dropped off flowers and birthday package for my partner when I forgot to get a gift. I appreciate the lengths that they go to. It's been a good few years doing business with them and definitely will keep it like that. Thanks once again guys ❤️
1 reviews | Active since Oct 2014
Great service!
Mandy and her team are phenomenal. Very honest. We trust our home with them. They discuss openly and honestly. And always willing to fix issues for me. Costs have been value for money. I trust them and the housekeeping team. Everything is kept neat and in order whenever I come back to my home. Whether I call them early morning or late afternoon they always available for dropping stuff off for guests that they need ie dstv decoder or extra towels or fans or TV fixes. Nothing is too complicated with them. They also deal with guests so tactfully even if guests an be grumpy 😂 🤣 thanks Mandy and Sonja and team. They even dropped off flowers and birthday package for my partner when I forgot to get a gift. I appreciate the lengths that they go to. It's been a good few years doing business with them and definitely will keep it like that. Thanks once again guys ❤️
1 reviews | Active since Apr 2018
LETTING AND MANAGEMENT AGENTS
As owner of a propety in Ramsgate, KZN, we changed letting and management agents to Gradwell Letting. The reason being that the previous managing agent never replaced stuff that were broken / damaged by tenants. I was surprised when Gradwells contacted me and said that they replaced my linen that was soiled by the tenants. I can really recommend Gradwell Letting to manage your property. Thanks Mandy, this is a first for me. Thanks for doing such a professional job. I really appreciate it. Carol-Ann
1 reviews | Active since Apr 2018
LETTING AND MANAGEMENT AGENTS
As owner of a propety in Ramsgate, KZN, we changed letting and management agents to Gradwell Letting. The reason being that the previous managing agent never replaced stuff that were broken / damaged by tenants. I was surprised when Gradwells contacted me and said that they replaced my linen that was soiled by the tenants. I can really recommend Gradwell Letting to manage your property. Thanks Mandy, this is a first for me. Thanks for doing such a professional job. I really appreciate it. Carol-Ann
1 reviews | Active since Nov 2016
Excellent Service Gradwell Letting
Gradwell have taken the difficulty out of renting the family home and left us at ease. We no longer have anxiety from renting the unit out from a distance and we can be assured that our family property is in good hands. Suggestions are always given on improvements and maintenance that needs to be taken care of. Thank you!
1 reviews | Active since Nov 2016
Excellent Service Gradwell Letting
Gradwell have taken the difficulty out of renting the family home and left us at ease. We no longer have anxiety from renting the unit out from a distance and we can be assured that our family property is in good hands. Suggestions are always given on improvements and maintenance that needs to be taken care of. Thank you!