Grace The Brand
Unclaimed Business
|2|2 Reviews (last 12 months)|This business does not respond to reviews
Grace The Brand
Unclaimed Business
|2
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|2 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About Grace The Brand
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Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAP
AMINAH P
1 reviews | Active since May 2024
13 Apr 2026, 15:25
No after service, you buy at your own risk
Bought hoops earrings, the space were the earring clips is too small, it makes it so hard & painful to wear it, I’ve emailed them about the issue or maybe an advice on what to do on a matter like this but no respond
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AMINAH P
1 reviews | Active since May 2024
13 Apr 2026, 15:25
No after service, you buy at your own risk
Bought hoops earrings, the space were the earring clips is too small, it makes it so hard & painful to wear it, I’ve emailed them about the issue or maybe an advice on what to do on a matter like this but no respond
0
Replies (0)DB
Dorita B
1 reviews | Active since Jul 2019
2 Dec 2025, 13:15
Bad quality, break easily
I recently purchased a gold bracelet from Grace the Brand, and I am extremely disappointed with both the product quality and the customer service. The charms began falling off, one every time I wore the bracelet, and the spacers came loose, leaving a silver band where they originally sat. I only wore the bracelet three times in the two months I owned it, so this level of deterioration is completely unacceptable. When I contacted the company, they told me the item was outside their 30-day policy for broken or defective products and that they could not assist me in any way. For a brand that positions itself as offering quality accessories, this response was very disappointing. I expected far better craftsmanship and customer support. I will not be purchasing from Grace the Brand again.
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Dorita B
1 reviews | Active since Jul 2019
2 Dec 2025, 13:15
Bad quality, break easily
I recently purchased a gold bracelet from Grace the Brand, and I am extremely disappointed with both the product quality and the customer service. The charms began falling off, one every time I wore the bracelet, and the spacers came loose, leaving a silver band where they originally sat. I only wore the bracelet three times in the two months I owned it, so this level of deterioration is completely unacceptable. When I contacted the company, they told me the item was outside their 30-day policy for broken or defective products and that they could not assist me in any way. For a brand that positions itself as offering quality accessories, this response was very disappointing. I expected far better craftsmanship and customer support. I will not be purchasing from Grace the Brand again.
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