IA
Isabel A
1 reviews | Active since Apr 2024
02 Apr 2024, 07:38
Poor service
I ordered 100 broiler chicks from Grace Poultry farm on 22 March 2024. The contact person was John and he was very quick to send me an invoice and accept my money. I paid full amount ofR1200 on 22 March 2024. Said initially my delivery will be on Wednesday,27 March, 2024. When I wanted to confirm delivery on Wednesday morning, he said delivery will be on Thursday, 28 March 2024. No delivery happened. It was Easter weekend and we received no communication regarding our delivery. Today is 2 April 2024. We send whatsapps to the numer and try tried to call. Still awaiting a response to the delivery of our order that was paid and not yet delivered. Very disappointed in the service.
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Replies (4)IA
Isabel A's updateReviewer Update
02 Apr 2024, 19:56I contacted Grace Poultry farm today, they said my order will be delivered on this Thursday, 4 April 2024.
IA
Isabel A's update02 Apr 2024, 19:56
Reviewer Update
I contacted Grace Poultry farm today, they said my order will be delivered on this Thursday, 4 April 2024.
IA
Isabel A's updateReviewer Update
04 Apr 2024, 15:46Order still not delivered as they stated would happen today at 2pm. Still no response to messages and calls. Requested an immediate refund via e-mail.
IA
Isabel A's update04 Apr 2024, 15:46
Reviewer Update
Order still not delivered as they stated would happen today at 2pm. Still no response to messages and calls. Requested an immediate refund via e-mail.
IA
Isabel A's updateReviewer Update
04 Apr 2024, 18:31Got a reply on my e-mail where we demanded for an immediate refund due to our order not delivered:
"F*ck you do your worst."
Decide for yourself if this is the kind of treatment you, as an honest paying customer, would want...
"F*ck you do your worst."
Decide for yourself if this is the kind of treatment you, as an honest paying customer, would want...
IA
Isabel A's update04 Apr 2024, 18:31
Reviewer Update
Got a reply on my e-mail where we demanded for an immediate refund due to our order not delivered:
"F*ck you do your worst."
Decide for yourself if this is the kind of treatment you, as an honest paying customer, would want...
"F*ck you do your worst."
Decide for yourself if this is the kind of treatment you, as an honest paying customer, would want...
IA
Isabel A's updateReviewer Update
05 Apr 2024, 07:20A word of advice:
Before doing business with companies advertising
on the internet as poultry suppliers, check their legitimacy with the South African Poultry Association(sapa). Contact details: *** or ***.
Doing this simple step will keep us from bad experiences such as this.
Before doing business with companies advertising
on the internet as poultry suppliers, check their legitimacy with the South African Poultry Association(sapa). Contact details: *** or ***.
Doing this simple step will keep us from bad experiences such as this.
IA
Isabel A's update05 Apr 2024, 07:20
Reviewer Update
A word of advice:
Before doing business with companies advertising
on the internet as poultry suppliers, check their legitimacy with the South African Poultry Association(sapa). Contact details: *** or ***.
Doing this simple step will keep us from bad experiences such as this.
Before doing business with companies advertising
on the internet as poultry suppliers, check their legitimacy with the South African Poultry Association(sapa). Contact details: *** or ***.
Doing this simple step will keep us from bad experiences such as this.