Worst company ever

I’ve always been buying online, but NEVER have I experienced such bad service. I received the order from Grabitall, but the bike for my son was dirty, & looked like a second hand bike: it was scratched, & chipped. This company is the worst! Their help line email address: ***, it comes back, it doesn’t work. There’s no contact number on the website. Stay away from these chancers if you don’t wanna loose your money!