No refund

To say I am disappointed is an understatement.

Firstly I placed an order on 29/03 and for some reason the deduction for this order went through my card twice. After going back and forward they assured me on 01/04 a refund will be done within 10 working days. I have communicated with them multiple times and it has now been 17 working days and now refund. Not sure how patient I am supposed to be but the mistake was on your side not mine and I gave you ample time to sort this out. I am out of pocket due to no fault of my own but I can't get my money back. I am going to forced to report this to the bank as a ********** deduction.

Secondly that same order I placed 29/03 had an estimated delivery 5-7 working days. I get it was a long weekend so I was patient in getting my order but eventually on 21/04 I was told they could not get the item in question. Even that was fine as they offered offered to refund me. They even confirmed the order has been cancelled and refund processed but until now I haven't received the refund.

I read all the reviews before I ordered from Grabitall, some good and some back but wanted to support your business. Worse mistake I made ever as you owe me over R3000 and I have nothing to show for it. With service like this I am not sure if people will keep supporting you.