ANGRY & IN TOTAL DISBELIEF!

Long story short – I ordered goods to the value of R686.00 on 25 July. When it never arrived after two weeks, I contacted their helpdesk & Nicolus emailed me back on 18 August to apologise & say some orders were marked as processed when they were not, and I was given a CREDIT of R686. I then used the credit to re-order different things (since the original goods were apparently no longer available), and I ended up adding a R34 payment to the credit to complete my order, bringing my spend to R720. That was on August 19th... On the 27th of August, I sent through a helpdesk ticket asking why I have YET AGAIN not received my order & asked for a refund. I was then **** to on 16th Sept & told my refund had been processed. Since then I have sent numerous emails but to no avail. It's November the 24th & I am still waiting!