1 reviews | Active since Mar 2009
NO Aftersales Service
Ordered was placed 29 March... I had to follow up for feedback as the tracking function did not update as it should. The driver called 2 weeks later to say he's at the place. I go outside and there is no one. He called and said he was given the incorrect address and despite being in the same suburb, he said a new delivery date will be confirmed.
Upon receiving the items, I noticed the security seal was broken and an accessory was replaced with something else. Note that I specifically ordered the item based on the accessory.
I contacted Grabitall and was asked for pictures which I sent almost immediately.
I then again had to follow up for feedback. Was told they are awaiting feedback.
Since then I have tried calling but cannot get through on the number. No one responds to my emails/online messages despite initially replying.
It seems as if everyone is AWOL
I am still to get a response.
It is not mentioned in the "Package Contents" or on the ad.
I mentioned that the accessory that I do not want is not mentioned under the package contents so does that mean they need to take that back?
I also asked why was the box opened and the security seal broken.
It is not mentioned in the "Package Contents" or on the ad.
I mentioned that the accessory that I do not want is not mentioned under the package contents so does that mean they need to take that back?
I also asked why was the box opened and the security seal broken.