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Palesa T

1 reviews | Active since Mar 2015

06 Mar 2015, 12:58

Efficient, friendly and brilliant client service

I placed an order for kiddies tablets from Grabit online. upon delivery, I noticed that one of the products were incorrect. I phoned Grabit and got through to Carol who got in touch with the warehouse to deliver the correct goods. The following day, the warehouse delivered yet again the incorrect product. <br> <br> I then went back to Carol who immediately made sure that I received the correct product within a very short space of time.<br> <br> it is not everyday that you deal with such friendly individuals who take time to understand what your issue / frustration is and try their best to ensure resolution of your problem in an efficient manner.<br> <br> I truly appreciate the service Carol has provided to me in resolving this issue.<br> <br> Thanks a lot Carol! :)

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