Disinterest in rectifying delivery error

On the 22 November 2015, I ordered 3 items online from Grabit. Only 2 items i.e.Pin Art and Skeeball were delivered on 1 December 2015, of which the Pin Art item was the incorrect colour than ordered.<br> <br> I sent an email to [Email Removed] informing them of the mis-delivery and received an apology the following day, advising they will notify their warehouse to rectify the error.<br> <br> However, on 18 December 2015 only the Pin Art item was delivered in the wrong colour and size. I again notified them of the issue via email. Yet, to-date I have not heard back from Grabit and when I phone through there is an automatic message advising that their mailbox is full.<br> <br> I feel cheated,<br> Vanessa