A ****!!!!

I ordered the 5-tier mirror shoe cabinet from Grabitall on 1 April 2021, they say their delivery takes 5-7 working days. Now because of holidays I understood that it would take long however I was told delivery would be done on Wednesday 14 April 2021, on Wednesday I received email to say delivery is delayed. On Thursday when I questioned the delivery I was told they haven’t even received stock from supplier. I immediately requested to cancel my order. Now that’s done but my they’re not refunding my money.. all of a sudden now no one responds to my emails. What a useless company!! NEVER using them again and I still want my money back