FL
Frans L

1 reviews | Active since May 2020

29 Jun 2023, 19:59

Bad service at Graaff brakes

Absolutely disgusting service Graaff breaks Kempton Park When I read the reviews how they praise Graaff brakes I surly was at the wrong Graaff brakes, I had my brakes done at Kempton park branch, firstly they took of the drums to do estimate quote reporting that I must replace cables and buy brake pads as they have no stock. Bought all the parts as requested just to find out that I don't need the R3000 cables as the cables was still 100%. After a long wait the next day from 8H00 still about 14h00 they started to assemble the brakes at 17h00 they test the vehicle and release it that all is good. At the first robot I tested the handbrake no hand brake. The following morning I took it back just to hear that I must replace the hand brake cable which I took it back to the cable man which inform that the cable is 100% back to Graaff brakes at about 13h00 starting back in the que after about 2 hour I inquired about what's happing, I relies that they don't want to help and trying to waste time I mean this is the 3 day I left at about 17h00 when all of them where washing hands to knock off I left and still laugh in my face about it. Then next day I took the vehicle to another brake company and was serviced with in 40 minutes I have never been so insulted in my life! I wouldn't go back even if you paid me to!

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