Selfish Cruel bustards

Placing an order for my car parts was the worst nightmare ever!! These people are cruel and selfish. How can you pay for something that they are still going to look for. And if they fail to find the part they don’t want to return your deposit. Now Im stuck, I want to buy somewhere else but they playing hide and seek with my deposit. Pay deposit at you own risk! But my money you will give it back! I must write to a TV show that will publicly expose you so that people can see who you really are!🤬