I WANT MY REFUND BACK

STAY AWAY FROM THIS COMPANY..I requested a quotation for Honda accord.i accepted the quote.I've dealing with Erika.she told me to make 50% deposit then she will start immediately ordering my parts.i did the payment of 50% same day.then she told me the parts would be delivered to me after 2days.after too day the ignore my calls and not responding to my WhatsApp messages.i started communicating with the other staff.they reported they will get back to me but never get back to me. on the 25/8/22 Erika asked if I can pay the remaining balance so that the driver can deliver my parts.i did transfer the balance the same day 25/8/22 and proof of payment was sent immediately to Erika..after that I tried to communicate with her to ask about what time the driver will deliver she didn't answer my call not responding to my WhatsApp messages.This is really bad and unprofessional.the when I I call I was told about the bakkies problem.they cant deliver because the bakkies it's broken.then I told the it's okay I will come and fetch the parts my self.then the story changed.they said it won't help me to visit the shop because they don't have the parts they stil in the supplier they ordered from.. after 2days when I call again still telling me bakkie problem...then after 1day Erika demanded the remaining balance before they can deliver.i transfer the balance on the same day the 25/8/22..after I sent proof of payment I phone her she was not answering my calls not responding to my WhatsApp. reading but not responding..the next day when I call to ask about when is the driver going to deliver.i was told again about bakkie still broken they can't do delivery..THIS LOOKS LIKE A TREND WOTH GPO ALSO YOU NOT GIVEN THE CONTACT NUMBER OF THE BOSS OR ACCOUNT DEPARTMENT.the next day my colleague call them on my behalf.i was sitting right there next to her.they told her that they haven't done the order for my parts all this time.for the whole month waiting then said they decided to refund me..I WOULD NOT SUGGEST USING THESE GUYS....I sent them my Banking details 0n the 07/09/22 via Tilla WhatsApp to refund me..they told me it will take 7working days frm the day I sent the Banking details.but I STILL HAVEN'T RECEIVED MY REFUND BACK..I AM DISAPPOINTED! THIS COMPANY IS ***********.MY MONEY WAS ******.THEY DEMAND FOR PAYMENT UPFRONT.THEY TOOK MY MONEY EASILY BUT NOT ITS THE PROBLEM TO REFUND ME BACK MY MONEY..I was fair gave them lots of time..but now it's too much.i cannot take this anymore.This COMPANY NEEDS TO BE REPORTED.THEY ARE SUCH CRUELTY INSTEAD OF SERVING THE COMMUNITY WITH HONOR.ALL I WANT IS MY REFUND BACK PLEASE. THIS IS TERRIBLE SERVICE.I AM NOW FORCED TO TAKE A LEGAL APPROACH.