Bad service and a worse attitude

<p>My car was booked in at GP Panelbeaters to repair the front bumper, right headlamp, right foglight and right turn signal, When I received my car from GP Panelbeaters, I noticed that the leather covering on my steering wheel was torn. I immediately reoported it to reception who called Mr Giljan Esterhuizen, the owner of the company. He had a look at the photographs one of his employees took of my car when it was handed in. His daughter confirmed that the damage was not present at the time my car was handed to them. He then asked me to get him a quote for repairing the sterring wheel. This was done and sent to him by email on 30 Jan 2017. The the silence started. On 5 Feb 2017 I sent another email which included the quote and confirmed with GP Panelbeaters on 6 Feb 2017 telephonically that they have received the eamil. Silence prevailed. On 8 Feb I sent an email with a final demand for action by 10 Feb 2017. Silence prevailed. I now had to revert to the insurance company to contact him to fix the damage his employee(s) did to my car. Thew fact that he turned back on his original promise to fix the problem and that he treated my eamils with utter disrespect, makes this company one that I do not want to recommend to anyone, neither will I do business with them again </p>