GEPO is terrible with help

I struggle now 5 months with my divorce money to be paid out? The phones is off few times a week, the feedback on emails is terrible. If i get through on the lines, you hold on for more than a hour just to have somebody to assist with nothing they can help. My court order states 60 days for my money to be paid out... This is now 5 months.. First the excuse was 60 working days which i waited, and now it is just somewhere or nowhere by the payments department with no feedback on when it will be approved.... I need my money urgently - i have to support my child, have urgent bills to pay... They just do not care of give any answer on when it will go through to sars...... I am really tired of waiting i dont know what to do