*****ing money!!!

I sold my house in Secunda in Sept 2016. The conveyancing lawyers send the municipality the final billing from which about R7000 was owed to me. Its now 2018 and no response and no refund. I have tried for several months to contact several persons at this horrid municipality and the only thing that has happened is people have left or they dont answer their phones. If this was the other way around, these people will be at my back. Such govt run institutions are the worst with *******ion and playing with your money. I even emailed the regional manager, and well as expected, no response. When is this nation going to hire people that can do a job and do it properly!!!!!!!