LACK OF CUSTOMER SKILLS

I visited Goudini over weekend 30/10-01/11 as part of a big party. At 23h00 on Saturday night security asked us to move our group inside as we were playing a board game. Just before 01.00am on Sunday morning security came to tell us we must go to bed because the whole resort can hear us. This is a blatant lie as none of out neighbours could hear us. We were 6 people and could not possibly make enough noise for an entire resort to hear us. Security then stated that management is tired of the group staying there for the weekend and he is going to call the police and manager to deal with us. Well after telling him to go ahead we are still waiting for the manager and the police. people do not spend their money to be told by security when they must go to bed. <br> I reported this to the manager on Sunday morning who did not even bother to ask for my contact details in order to give me feedback. Goudini needs to teach all the staff customer skills because it is sorely lacking at Goudini. <br> <br> I am disgusted and appalled at the way we were treated.