🚨 EXTREMELY DISAPPOINTED in Goudini Spa! 🚨 As a loyal, long-standing client known for bulk bookings, I’m shocked and frustrated at how poorly I’ve been treated

🚨 EXTREMELY DISAPPOINTED in Goudini Spa! 🚨 As a loyal, long-standing client known for bulk bookings, I’m shocked and frustrated at how poorly I’ve been treated. We’re meant to visit Goudini on 28 May. I received booking confirmation on 6 March for 2 tent camps. I paid the first deposit on 14 March, second on 29 April. Then on 20 May, I got an email saying my booking was cancelled on 17 March due to *non-payment*—which is false. Now they claim there’s no availability. Without my consent or notification, they moved my payments to a future booking. I’ve called repeatedly with no response. This is unacceptable. The lack of accountability is appalling. I spoke to someone this morning and said I’d drive to Worcester to fix this. He flat-out told me I CAN’T COME. Goudini Spa, this is no way to treat a loyal customer. Fix this.