This is how consumer service should be.

<p>After receiving an incorrect item. Gottogo www.gottogo.co.za responded to my complaint in (figuratively) faster than I could click send on my email to them. I understand that mistakes can happen, we are all human, but to rectify that mistake immediately and without prejudice like Gottogo did is an example of absolutely brilliant service seldom experienced in SA. Thank you Gottogo I shall buy from your website again.</p>