The worst experience I've ever had with a third party company!!!

The worst experience I've ever had with a third party company!!!

My name was misspelled on the ticket, before purchasing I returned back to my info to make the correction. Turns out the website crashed and didn't update the spelling mistake.

After 3 weeks of back and forth with Go To Gate and Philippine Airlines, they were refusing to help me and said that I would have to cancel and rebook the ticket, loosing all my money and paying for a new ticket. I understand these are the terms and conditions when you book through a third party, however, they made out I wouldn't be able to fly on that ticket. I took the risk and neither airports (Tokyo or Cebu) stopped me from travelling on that ticket. If it is a small miss-spelling chances are you might be okay to travel on it, but you have to be willing to take the risk.

All in all terrible company, rude on the phone, hard to get hold of, bad communication, **** to me about contacting Philippine Airlines, expensive to call and only accept incoming calls (how appropriate) and much more.

WOULD NOT RECOMMEND