1 reviews | Active since Oct 2016

16 Aug 2018, 11:35

The most deceiving flight website I have ever seen

Never have I seen a flight website, that is so deceiving! The entire site pushes on extra fees (like all of them) BUT, you have to confirm every one of them to ensure they do not add extra service fees you do not want...that is not the worst. At the end when you finally get to make payment, they charge and extra R220! for "mastercard debit" fee - you get charged R220 just because you are using a mastercard. This is incredibly deceiving because this is the ONLY service fee (out of 10+ along the process) which does not pop up for any confirmation and hence I can only assume it is in their t's and c's.

After going through the lengthy process of trying to get to the payment page, you simply check "I have read and accepted the t's and c's" - right? - sure...but the fact that EVERY fee asks for confirmation and this is SNUCK in without your consent makes it *********.

Once you have paid it is too late...they have taken R890 off your account and display it in your receipt as opposed to the expected R671

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