Gotogate - pure **** ! Stay away

The Gotogate organization is pure horror I’d give them zero stars but this site will not allow anything kesss then one star & they do not even deserve that .. I am .truly hoping if enough people share their dreadful experience using their booking site it will help drive them out of business ! , honestly if I can spare just one person the experience of dealing with them than I would feel like the experience I had was not in vain .i can’t express in words how awful of an experience it was to deal with them & frankly the worst company I’ve ever dealt with .i only wished I had read the horrible reviews prior to being directed to them via Skyscanner who I feel is a great app and shocked they would even consider standing behind these ************ . if you wish to have a positive, honest, even reasonable experience & especially important with how your travel plans can be disruptive & unpredictable . The CS rep I dealt with unreasonable, rude and when I asked to speak with her manager “she said we are all on the same level here so there isn’t anyone other than her I could speak with “ clearly this is not an upstanding company. Ive never heard of such questionable business practices as they proceeded to deduct $80 for “cancellation / admin fees”on a $179 ticket after I had cancelled my one way flight that I OnLY just booked only 2 hours prior because of a wrong date. As I mentioned Skyscanner had directed me to book via them but prior to this experience I had never even heard of gotogate. As were all aware The transportation authority gives everyone the legal right up to 24 hours to cancel any flight for any reason with no penalty or fees. Even more ************ is at the time of my booking there is nothing that Is stated in writing or even now after referring to their website that states there is a fee in you cancel within 24 hours only they adhere to airline regulations & restriction policies Always Sad & frustrating that there are company’s such as gotogate that thrive & profit by ripping people off and conducting poor dishonest business ..my recommendation is to definitely stay away !!