GOL AIRLINES - Denied Boarding - Cancelled Flight

Good Day,

I flew on the 30th of July from Buenos Aires(EZE) to Sao Paulo(GRU). Upon arriving in Sao Paulo i waited for 6 hours for my connecting flight. At the time of boarding, they told me that my complete flight is not showing on the system. They said I cannot board and i was denied. I had to sort out another connecting flight. I had my wife and 2 small children. You had placed me under a lot of stress and pressure.

I want compensation for this as the children really finished us up and i had to pay so much extra for staying in Sao Paulo. If this is not seen to, I will lay a claim against Gotogate. The booking references are: N5TXR, UXHF5R

Gotogate made an error and issued my ticket on G3 paper. You had suppose to issue my ticket on TAAG.

Basically, the error was caused by the travel agent that issued the tickets on G3 paper(127) not on DT (118) which is not allowed according to the SPA agreement between the two airlines, hence TAAG was not able to pick up the bookings in their system.

Thanks