Untrained staff

I'm so disappointed with the service I received at gorimas in Ballito. The staff does not have product knowledge. It is evident that the staff has not been trained to identify creams or spices.

I've been to gorimas 2 different times and they have given me the wrong cream or soap claiming that the cream is the soap.

I've been using this for years so I'm not dum-founded or illiterate to read that is says cream or soap but the staff at ballito gorimas are.

I'm extremely disappointed abd unhappy Because I spent more money on things I don't use since the staff gave me the wrong items

I'm not happy about this.