*********, unprofessional and bad customer service

I paid for items listed on their website on early morning 27/01/22 only to be told on 31/01 that the items I paid for was only stocked for Diwali and they don’t have stock! No apology or talks about refunding me my R600+. I had to call them and ask about my money and spoke to an unprofessional lady who said they will refund me via my banking details send via email. After sending the email with may banking details and asking when I can expect a refund, they are on mute! I just want my money back please! You falsely sold something online you don’t have stock of and your customer service sucks!