1 reviews | Active since May 2013
Google Play Store_**** APP Sold!
Sure, here's a corrected version of your document with proper grammar and punctuation:
I purchased an app called "Open Chat GBT - AI Chatbot App" from the Google Play app store. It was a yearly subscription of R389.99, with the purpose of having a useful tool on my Android phone. However, after 2-3 days, the app stopped working and reverted to the unpaid version, with ads splattering over the screen every 5 seconds.
I contacted the administrators of the app, Maple Labs Co Ltd, and spoke to their customer support team. They assured me that the app was experiencing maintenance problems and that the matter was being addressed timely. However, this was not the case, and despite sending many emails to Maple Labs, I was completely frustrated with being ignored.
I then contacted Google to address the issue and requested a refund, explaining that the app was no longer available on the app store and was not working. I also informed them that I had been in touch with the app developer, Maple Labs. However, a day later, I received an email from Google stating that the refund was not in line with their policy and thus rejected.
I am extremely annoyed at Google's complete denial and total disregard for my relevant issue, as well as their allowance of *********** apps to get away with ******** people into paying. Google is basically turning a blind eye to all of it. Be warned! If you think that you are protected by buying from Google, think again. Be careful and don't buy any app from Maple Labs. You are bound to get ****med, and you will have no recourse, specifically with Google.
