Before you book Tropicana Hotel Read this.

Gooderson Tropicana Hotel & Management a discrase.

I have never ever stayed af a hotel where there is absolutely this low level of service , and up to now still no contact from the resort Manager as he is to busy ??

Booked into Tropicana Hotel on the 07th April 2022 for 4 days. On arrival on the hotel I was assigned room 408 which was a room from hell. The curtains were all molded up, the couch was torn and broken, carpet burned , toilet not usable. I asked management to have a look for me and to confirm what I was seeing. They confirmed that it is not acceptable and I was moved to room 518 on Friday morning .

Got to room 518 and noticed toilet is leaking , asked management to sent someone to repair it. I left the hotel and arrived there at 18:00 arrived in my room and the bathroom was flooded with water. Asked reception to sent up someone and they confirmed that maintenance was there and fixed it but they don't know what happened.

I went to have supper while they attent to the situation and at 19h00 I was notified they can't repair the problem and I'll have to move rooms yet again.

So 3rd room change in 2 days , no communication from resort manager and everyone else just keeps on telling me how sorry they are.