Never Book at this Hotel. Ever!!

If ever there was a hotel from hell, this is it. Rooms are terrible. Carpet is dirty and smelly. Bathroom atrocious, toilet smells of urine from the time you enter. This was my worst time ever. Couldn't wait to leave. And their refund policy? The pits! Made a booking were I indicated that I'll pay later, only to find that my husband made a payment. Lo and Behold! They took money from my account the following day. I phoned, told them on arrival, sent numerous emails, completed their refund form, followed up with emails and phone calls, and still... they are yet to refund me!! ****** of note!!!