Worst Service Ever!!!!!!!!!!

I am beyond frustrated with GOMO and their terrible service. Dealing with them has been an absolute nightmare, and I regret ever financing my car with them.

Recently, I needed urgent documents for an insurance claim. I emailed GOMO, but they didn’t even acknowledge my request. This is not the first time I’ve faced such poor service from them. Every time I need something, they don’t respond unless a third party, like a dealership, contacts them on my behalf.

When I call, I’m repeatedly transferred to irrelevant departments, only for the call to drop, or I end up with a dead line. It’s incredibly frustrating and unprofessional.

Their customer service is the worst I’ve ever experienced. They act like they’re doing me a favor, despite me paying every month for their service. Yet, when they need something from me, they’re quick to communicate.

I wouldn’t recommend GOMO to anyone. If you’re considering using their services, run the other way. They provide the worst service imaginable and treat their customers with zero respect.