GOMO and WeBuyCars

I bought a Car from WeBuyCars, Mercedes 4x4 which was faulty breaking down from the 1st month I had it, and eventually sold the car back to them with a shortfall of 75k. We signed an agreement to settle the shortfall and they listed me with the credit bureau a week thereafter. I called and emailed querying why they’ve listed me while we have a standing agreement. They provided a lame excuse denying doing so. As promised I’ve paid the full 75k before the date due as per our agreement and requested confirmation and updating of my profile. They have ignored all my emails and phone calls. I managed to get through to their customer service department and was told off by the rep Babalwa. She claimed that was no payment was made, was being extremely hostile and unprofessional, instead of doing her job was being condescending telling me she’s sensing I’m annoyed and can’t help me Interacting with GOMO is always a disappointment, not only are they ********* but also incompetant. I’ve been unfairly listed despite having an agreement, paid my settlement in full and still listed not receiving any help from GOMO