TERRIBLE CUSTOMER SERVICE

i wish i could give them zero stars. they organise a debi check mandate with you, proceed not to take the money and then instruct their debt collectors to start chasing you. they always pretend to fix your problem but never do. their useless call centre agents always say "theres nothing i can do to help" "we dont have the system for that". they never respond to emails. trying to contact them is useless. imagine chasing a company begging them to take your money. wow, im so shocked